Privacy and Data Use

For the website, leads, accounts, security and our own operations, ENIGMATECH AUTOMATION LTD may act as a controller. For customer-submitted report content, it may act on customer instructions. The exact role is determined per data set and purpose.

Potential categories include lead and contact details, accounts and permissions, messaging-channel content, voice and images, transcripts and AI outputs, reports and files, delivery data, support, security and measurement data.

Data may come from the person, the customer or an authorized user, WhatsApp or Telegram channels, service providers, and use of the website or service.

We may use data to answer an inquiry, administer an account, receive field observations, transcribe and analyze content, prepare and deliver a report draft, provide support, secure and monitor the service, prevent abuse, comply with law and improve operations.

Optional marketing and updates must be separated from contact the person requested under the process that is approved.

We use providers as needed for hosting and databases, messaging channels, email, transcription and AI, document generation, website measurement and scheduling.

We assess providers by active service, processing purpose, data type, location and transfers, contract terms and retention. An optional or fallback provider is described only when enabled.

We retain data while needed for the purpose for which it was collected, service and contract delivery, security, dispute handling and law. The period varies by data type and system.

Deletion from an active system is not necessarily immediate deletion from a backup or provider copy; those copies are deleted or isolated under system cycles, contract and law.

We implement organizational and technical measures appropriate to the actual risk and systems. Final public wording will describe only controls supported by current evidence and will not claim a certification or compliance status that has not been obtained.

Requests to access, correct, delete, object or withdraw consent may be sent to office@enigma-group-tech.com. Available rights, exceptions, verification and timing depend on applicable law and whether we act as controller or for a customer.

When we process content on customer instructions, we may refer the request to the customer and assist under our agreement.

The website uses a cookie to remember language and a cookie to remember consent choices. Vercel Web Analytics mounts only after an analytics choice. The choice can be changed or withdrawn through Cookie settings.

Necessary cookies operate site preferences; nonessential measurement remains off until the corresponding choice is made.

The service is intended for businesses and authorized operators, not children. If information about a child appears to have been collected without appropriate authority, contact us so we can assess the required handling.

An approved version will show its date, version number and material-change notice method. Privacy contact: office@enigma-group-tech.com; address: HaPalmach St. 102, Mevaseret Zion 9073891, Israel.